These Terms & Conditions (“Terms”) govern your access to and use of the First Bite website, products, content, educational materials, and related services (collectively, the “Services”). The Services are operated by First Bite LLC (“First Bite,” “we,” “us,” or “our”), a Texas limited liability company.
Please read these Terms carefully before using our website or purchasing our products.
By accessing or using our website, placing an order, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not access or use our website or Services.
Our website and Services are intended for adults.
By making a purchase through our website, you represent that you are at least 18 years old or otherwise have the legal capacity to enter into a binding agreement.
If you access or use our website or Services on behalf of a business, organization, or other entity, you represent that you have authority to act on behalf of and bind that entity to these Terms.
You agree to use our website and Services only for lawful purposes and in accordance with these Terms.
First Bite is an e-commerce and educational brand offering products and general educational resources relating to infant and child feeding.
Our Services may include:
- Physical products
- Product information
- Educational feeding content
- Recipes and meal ideas
- Articles and guides
- Graphics and illustrations
- Email communications
- Social media content
- Reviews and other community features
- Promotions and giveaways
- Other content, products, or features we may offer from time to time
The specific features and functionality of our Services may change as First Bite grows.
We reserve the right to modify, improve, suspend, replace, or discontinue portions of our website or Services where reasonably necessary.
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate.
However, our website may occasionally contain typographical errors, inaccuracies, omissions, or outdated information relating to product descriptions, pricing, promotions, availability, shipping, or other matters.
We reserve the right to correct errors, inaccuracies, or omissions and to update information when reasonably necessary, including after an order has been submitted.
If an error materially affects an order you have placed, we may contact you, correct the order where appropriate, or cancel and refund the affected portion of the order.
We make reasonable efforts to display our products and colors accurately.
However, actual product colors and appearance may vary somewhat from what you see on your screen due to:
- Device and display settings
- Lighting and photography
- Manufacturing variations
- Material characteristics
- Other factors outside our reasonable control
We cannot guarantee that your device will display every product color or characteristic exactly as it appears in person.
All products are subject to availability.
We may limit quantities, discontinue products or variations, or change product offerings without prior notice.
The presence of a product on our website does not guarantee that the product will remain available.
We reserve the right to limit quantities purchased by a person, household, account, payment method, billing address, or shipping address where reasonably necessary to protect inventory, prevent fraud, or maintain fair access to products.
When you place an order through First Bite, you are making an offer to purchase the products included in your order.
Receipt of an automated order confirmation means that we have received your order. It does not necessarily mean that the order has been finally accepted or shipped.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including because of:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraud or unauthorized activity
- Payment processing problems
- Website or inventory errors
- Shipping restrictions
- Orders that appear intended for unauthorized resale
- Other circumstances that reasonably prevent fulfillment
If we cancel an order after payment has been processed, we will issue an appropriate refund for the canceled portion.
You are responsible for providing accurate and complete contact, billing, and shipping information.
Unless First Bite expressly agrees otherwise in writing, products offered through our consumer website are intended for personal or household use and not for commercial resale.
We reserve the right to limit, refuse, or cancel orders that we reasonably believe are being placed by unauthorized dealers, resellers, distributors, or other commercial purchasers.
If you are interested in wholesale or authorized resale opportunities, please contact First Bite directly.
Prices displayed on our website are stated in U.S. dollars unless otherwise indicated.
Prices may change from time to time without notice. Changes generally will not affect an order that First Bite has already accepted, except where necessary to correct an obvious pricing or website error and permitted by law.
Applicable taxes, shipping charges, and other fees will be displayed during checkout where required.
Payments are processed through Stripe or another payment provider we may make available. By submitting payment information, you represent that you are authorized to use the payment method provided and authorize the applicable charges associated with your purchase.
First Bite does not directly store complete credit or debit card information submitted through Stripe.
Shipping times and delivery estimates displayed on our website are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
Delivery may be affected by circumstances outside First Bite's reasonable control, including:
- Carrier delays
- Weather
- Transportation disruptions
- Holidays
- Incorrect shipping information
- High order volumes
- Other unforeseen circumstances
Customers are responsible for providing a complete and accurate shipping address.
Once an order has been transferred to a shipping carrier, delivery is also subject to the carrier's operations and procedures.
If you experience an issue with an order or delivery, please contact [email protected] so we can determine what assistance may be available.
Any separate Shipping Policy posted on our website is incorporated into these Terms by reference.
Returns, exchanges, refunds, and issues involving damaged, defective, or incorrect products are governed by the Return & Refund Policy posted on our website. Please review that policy before making a purchase.
If your product arrives damaged, defective, or incorrect, please contact [email protected] promptly and provide the information reasonably necessary for us to review the issue.
Nothing in these Terms limits rights or remedies that cannot legally be limited under applicable consumer protection law.
First Bite products are designed to support feeding experiences for babies and young children when used appropriately and under responsible adult supervision.
A responsible adult should supervise a child throughout meals and whenever First Bite products are being used.
Before each use, inspect the product for signs of:
- Cracking
- Chipping
- Breakage
- Deterioration
- Loose or damaged components
- Other conditions that could make continued use unsafe
Do not allow a child to use a damaged product.
Follow all product instructions, warnings, age recommendations, cleaning instructions, and care guidance supplied with the product or provided by First Bite.
First Bite products should only be used for their intended purposes. Parents and caregivers are responsible for determining whether a product and its use are appropriate for their individual child.
Certain First Bite products contain ceramic components.
Ceramic may crack, chip, or break if dropped, struck against a hard surface, subjected to improper use, or otherwise damaged.
Parents and caregivers should inspect ceramic products regularly and discontinue use immediately if cracking, chipping, breakage, sharp edges, or other damage is observed.
Children should not be permitted to throw, strike, or play with ceramic products.
Always use First Bite products in accordance with the product instructions and under responsible adult supervision.
Introducing solid foods involves risks that parents and caregivers should understand, including the risk of choking.
Information provided by First Bite concerning baby-led weaning, starting solids, food preparation, textures, portioning, or feeding is provided for general educational and informational purposes only.
Parents and caregivers are responsible for:
- Determining whether their child is developmentally ready for solid foods
- Providing developmentally appropriate foods and textures
- Preparing and serving food safely
- Supervising their child continuously while eating
- Understanding the difference between gagging and choking
- Learning appropriate infant and child choking first aid and emergency response
- Considering their child's individual medical history, development, feeding abilities, and needs
No feeding method eliminates the risk of choking.
If you have concerns about your child's readiness for solids, swallowing, oral-motor development, feeding abilities, or other health circumstances, consult an appropriate qualified healthcare professional.
In the event of choking or another medical emergency, seek immediate emergency medical assistance.
Certain First Bite recipes, meal suggestions, feeding resources, or other educational materials may contain or discuss common food allergens.
Although First Bite may identify allergens or provide allergen-related reminders in certain materials, we cannot guarantee that every possible allergen, ingredient concern, sensitivity, or cross-contact risk will be identified.
Parents and caregivers are responsible for reviewing ingredients and determining whether a food is appropriate for their individual child.
Children with known or suspected allergies, previous reactions, eczema, medical conditions, or other relevant risk factors should receive individualized guidance from an appropriate qualified healthcare professional regarding allergen introduction and management.
In the event of a suspected severe allergic reaction, seek immediate emergency medical assistance.
First Bite may publish educational content concerning infant and child feeding, nutrition, starting solids, baby-led weaning, food preparation, allergens, feeding development, and related subjects.
This content may appear through:
- Our website
- Social media
- Articles
- Recipes
- Graphics and illustrations
- Guides
- Downloadable resources
- Videos
- Product materials
- Other First Bite channels
All such content is provided for general educational and informational purposes only.
First Bite's general educational content is not medical advice and is not a substitute for individualized medical, nutritional, diagnostic, therapeutic, or feeding advice from an appropriately qualified healthcare professional.
Every child is different.
Developmental readiness, nutritional requirements, allergies, medical history, oral-motor skills, swallowing abilities, growth, and feeding needs vary from child to child.
General information provided by First Bite cannot account for every child's individual circumstances.
You should consult your child's pediatrician, registered dietitian, allergist, feeding therapist, speech-language pathologist, occupational therapist, or other appropriately qualified healthcare professional when individualized guidance is needed.
Never disregard professional medical advice or delay seeking professional care because of information you have read or viewed through First Bite.
Reliance on general educational information provided by First Bite is at your own discretion.
Recipes, meal ideas, preparation suggestions, serving examples, and photographs provided by First Bite are intended as general educational resources.
You are responsible for ensuring that:
- Food is stored appropriately
- Food is properly prepared and cooked
- Appropriate food hygiene practices are followed
- Bones, pits, seeds, and other hazards are removed where necessary
- Food is served at a safe temperature
- Foods are prepared in a shape and texture appropriate for your individual child
- Ingredients are appropriate for your child's age, development, allergies, medical circumstances, and individual needs
Food size, ripeness, appliances, cooking conditions, ingredients, and preparation methods vary. Accordingly, cooking times, serving suggestions, and preparation instructions should be treated as general guidance rather than guarantees.
Photographs and illustrations showing food are examples and should not be interpreted as individualized feeding recommendations for every child.
Children develop and respond to foods differently.
First Bite does not guarantee that use of our products, recipes, feeding approaches, educational resources, or other content will produce any particular:
- Feeding outcome
- Nutritional outcome
- Developmental outcome
- Acceptance of a particular food
- Reduction in picky eating
- Prevention of choking
- Prevention of an allergic reaction
- Health outcome
Claims or descriptions concerning product benefits or educational approaches should be understood in the context in which they are provided and are not guarantees of individual results.
Our website or other Services may allow customers to submit reviews, ratings, comments, photographs, videos, testimonials, feedback, or other content (“User-Generated Content”).
You remain responsible for content you submit.
By submitting content, you represent that:
- You have the right to submit it
- It is not knowingly false or misleading
- It does not violate another person's intellectual property, privacy, publicity, or other rights
- It does not contain unlawful, abusive, threatening, defamatory, obscene, or malicious material
First Bite does not necessarily endorse opinions expressed in customer reviews or other User-Generated Content.
We reserve the right, where permitted, to moderate, decline to publish, hide, or remove content that violates these Terms or is otherwise inappropriate for the relevant First Bite-controlled space.
First Bite may maintain profiles and communities on third-party social media platforms.
If you publicly tag, mention, or otherwise identify First Bite in a social media post, we may view or interact with that content in accordance with the functionality of the applicable platform.
Tagging, mentioning, or identifying First Bite does not, by itself, grant First Bite permission to reproduce your photograph, video, or other content in our advertising or marketing materials.
If we would like to feature your content, we may contact you to request permission.
If you expressly give First Bite permission to use particular content, our use will be governed by the permission you provide.
If content you authorize us to use depicts another person, you represent that you have appropriate permission to authorize that use.
If the content depicts a minor, you represent that you are the child's parent or legal guardian or otherwise have appropriate authorization from the child's parent or legal guardian.
Additional information regarding social media and User-Generated Content is provided in our Privacy Policy.
We welcome feedback about First Bite and our products.
If you voluntarily provide general suggestions, ideas, comments, or feedback concerning our products or Services, you understand that we may consider and use that feedback to improve or develop our business without creating an obligation to compensate you.
This provision does not automatically grant First Bite permission to use your identifiable photographs, videos, testimonials, or other personal content for advertising or marketing. Those materials are governed by the permissions described elsewhere in these Terms and our Privacy Policy.
Please do not submit confidential business information, trade secrets, or other proprietary information that you do not wish First Bite to receive.
Unless otherwise indicated, the First Bite website and its original content are owned by or licensed to First Bite LLC and are protected by applicable intellectual property laws.
This may include:
- The First Bite name and branding
- Logos
- Product photography
- Original illustrations
- Graphics
- Website designs
- Written educational content
- Feeding guides and resources
- Original compilations and materials
- Videos
- Social media graphics
- Downloadable resources
- Product designs and related creative materials
Subject to these Terms, First Bite grants you a limited, personal, non-exclusive, non-transferable, revocable right to access and use our website and content for your personal, non-commercial use.
Except where expressly permitted by law or authorized by First Bite in writing, you may not:
- Copy or reproduce our content for commercial purposes
- Republish or redistribute our content
- Sell or license our materials
- Remove copyright, trademark, or proprietary notices
- Modify our materials and present them as your own
- Use our content to create unauthorized commercial products or resources
- Scrape or systematically extract our website content
- Frame or mirror substantial portions of our website
- Use First Bite trademarks or branding in a way that suggests unauthorized affiliation or endorsement
All rights not expressly granted are reserved by First Bite.
You may not use our website or Services to:
- Violate applicable law
- Engage in fraud or deceptive activity
- Harass, threaten, abuse, or harm another person
- Infringe another person's intellectual property, privacy, or other legal rights
- Impersonate another person or misrepresent your identity or affiliation
- Access secure or non-public areas without authorization
- Attempt to obtain information not intended for you
- Introduce viruses, malware, or malicious code
- Probe or test the vulnerability of our website without authorization
- Circumvent website security measures
- Interfere with another person's use of our Services
- Use bots, scrapers, data-mining tools, or similar automated systems to access or extract content without authorization
- Use our website or content for unauthorized commercial purposes
We may restrict or terminate access to our Services where we reasonably believe these Terms have been violated.
Our website may contain links to, references to, or integrations with websites, platforms, products, services, or materials operated or provided by third parties.
These references are generally provided for convenience or functionality.
Unless expressly stated otherwise, the presence of a third-party link, product, resource, or service does not mean that First Bite owns, controls, endorses, or guarantees it.
Third parties operate independently and may maintain their own terms, privacy practices, policies, and security procedures.
Your use of third-party websites and services is at your own discretion and subject to the terms applicable to those services.
First Bite may occasionally offer contests, giveaways, promotions, discount codes, loyalty programs, or similar opportunities.
Specific rules, eligibility requirements, deadlines, limitations, or other terms may apply.
If terms provided for a particular promotion conflict with these general Terms with respect to that promotion, the specific promotional terms will control.
We reserve the right to modify, suspend, or discontinue promotions where permitted by law.
We make reasonable efforts to maintain our website and Services, but we cannot guarantee uninterrupted or error-free availability.
Our website may occasionally be unavailable due to:
- Maintenance
- Updates
- Technical problems
- Third-party service interruptions
- Security concerns
- Events outside our reasonable control
We may modify, suspend, or discontinue website functionality where reasonably necessary.
To the fullest extent permitted by applicable law, our website, Services, and general informational and educational content are provided on an “as is” and “as available” basis.
We do not guarantee that our website will always be uninterrupted, error-free, secure, or free from harmful components.
We do not warrant that general educational content will be appropriate for every individual child or circumstance.
Products remain subject to any express warranties provided with them and rights available under applicable consumer protection law.
Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot lawfully be excluded or limited.
To the fullest extent permitted by applicable law, First Bite LLC and its owners, employees, agents, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to your use of our website, Services, or general educational content.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited, including rights or remedies available under applicable consumer protection or product liability law.
Parents and caregivers remain responsible for supervising children, following product safety instructions, preparing and serving foods appropriately, and obtaining individualized professional guidance where appropriate.
To the extent permitted by applicable law, you agree to indemnify and hold harmless First Bite LLC and its owners, employees, agents, contractors, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from:
- Your unlawful use of our website or Services
- Your material violation of these Terms
- User-Generated Content you submit in violation of another person's rights
- Your infringement of another person's legal rights
This provision does not require you to indemnify First Bite for conduct for which indemnification cannot lawfully be required.
We reserve the right to restrict, suspend, or terminate access to portions of our website or Services where we reasonably believe:
- These Terms have been materially violated
- The website is being used fraudulently or unlawfully
- A user's activity threatens the security or operation of our Services
- Restriction is reasonably necessary to protect First Bite, our customers, or others
Provisions that by their nature should survive termination—including intellectual property, disclaimers, limitations of liability, and applicable law provisions—will remain effective as appropriate.
Your use of our website and Services is also subject to our Privacy Policy.
Our Privacy Policy explains how First Bite collects, uses, discloses, and safeguards Personal Information and describes certain choices available to you.
Please review the Privacy Policy before using our Services.
First Bite LLC is based in the United States.
Unless otherwise expressly stated, our website and consumer Services are primarily intended for use in the United States.
If you access our website from another jurisdiction, you are responsible for complying with laws applicable to you.
The availability of our website in a particular location does not necessarily mean that our products or Services are offered or legally available for sale in that location.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Nothing in these Terms deprives a consumer of protections that cannot lawfully be waived.
We hope to resolve customer concerns directly whenever possible.
Before initiating formal legal proceedings relating to these Terms or our Services, you and First Bite agree, where permitted by applicable law, to make a reasonable good-faith effort to resolve the dispute informally.
You may begin this process by contacting us at [email protected] with a description of the issue and the resolution you are requesting.
First Bite will make a reasonable effort to review and respond to the concern.
Nothing in this section prevents either party from seeking immediate relief where necessary or exercising rights that cannot lawfully be limited.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where permitted by law.
The remaining provisions will continue in full force and effect.
If First Bite does not enforce a provision of these Terms on one occasion, that does not constitute a waiver of the provision or our right to enforce it in the future.
You may not assign your rights or obligations under these Terms to another party without our prior written consent where such consent is permitted to be required by law.
First Bite may assign its rights or obligations in connection with a merger, acquisition, reorganization, sale of assets, financing, or similar business transaction, subject to applicable law.
Nothing in these Terms creates an agency, partnership, joint venture, employment, franchise, or similar relationship between you and First Bite.
We may update these Terms from time to time to reflect changes to our products, Services, website, business practices, or applicable laws.
When we make changes, we will update the Effective Date displayed at the top of this page.
Where required by applicable law, we may provide additional notice regarding material changes.
We encourage you to review these Terms periodically.
If you have questions, concerns, or notices regarding these Terms & Conditions, please contact:
First Bite LLC
Austin, Texas, United States
Email: [email protected]